I just found out that I will be staffing the NC Knows statewide virtual chat reference service one evening a week next semester. This is exciting because I have not yet to provide reference service in a collaborative project of this size before. It also provides service to a variety of user populations making it different from the collaborative chat service that I staff currently. That service only covers UNC-Chapel Hill, NCSU, and Duke. I will also get to try out the QuestionPoint software, which I haven't used before.

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